Please enable JS

ABOUT US


We pride ourselves on personal, effective service, taking care to view a client’s business holistically, not pure from an IT perspective. This allows us to deliver solutions aligned with the client's business priorities. Our success in proving exceptional business value has allowed us to develop a wide base of satisfied clients.

Our technical team is extremely knowledgeable and experienced in Microsoft, Apple Mackintosh & Linux operating systems as well as all mainstream applications. Regardless of client's current IT situations on site, we can step in and support existing IT infrastructures or design new more efficient IT solutions for our clients who wish to upgrade.

We offer our clients the freedom of choice when selecting the best IT products for their business. We have a number of excellent relationships with local & international brands. Thus, ensuring only the best productsfor our clients.




img

OUR SERVICES




Sales & Support of all IT hardware & software.

Consultation & System design on all IT solutions.

Support of existing hardware & software systems on site.

Telephonic & Remote Support.

Server 2012 R2 & Exchange 2010, 2016.

Network implementation & maintenance.

Accounts applications & Support.

Surge protection.

Internet & Email supplier.

Off site and on-site backup solutions.

Web & Graphic Design.

CCTV Installations & maintenance.

SQL database, Java & Python Programming.

Fiber, VOIP, Adsl, 3G installation, setup.

SUPPORT CONTRACTS WITH A DIFFERENCE.


We have created unique support contracts that offer the most cost-effective
solution for you, the customer, whilst providing professional, prompt support.
These support agreements have been designed to enable EXP solutions to offer our customers
the best possible service, expertise and response times at very attractive rates.




THIS IS HOW
IT WORKS
01

One of our technical staff will do an assessment on the current IT infrastructure.

02

A detailed quotation will be done accordingly to the number of servers, computers, printers and network state.

03

Once accepted a more business effective solution will be offered to enhance your business productivity & security.

04

At the end of each month, we send you a detailed "Site visit summary" this includes the date we came to the site to deliver a service, the technician, the work that was done & equipment or parts that was supplied.

05

Because you are a "contract customer", you will receive the benefits of reduced hourly rates & high priority of service over non-contracted customers



Standard Support Rates:

Please note that contract rates vary from client to client depending on their needs.

On-Site Labour Including callout:

Same day service - R500/hour.
Next day service - R400/hour.
Server service - R600/hour.
After hour service - R1000/hour.

Delivery Fee:


If invoice is less than R5000 - R300.
If invoice is more than R5000 - FREE.

Callout Fees:


More than 50KM - R300.
Thereafter Per KM - R7.

Remote Support:


R350/hour.

Telephonic Support:


R99/hour.

CONTACT US

FEEL FREE TO USE OUR 24/7 LIVE CHAT AT THE BOTTOM LEFT FOR ANY ENQUIRIES.

Address

Krugersdorp, South Africa

Call Us

082 734 0866